The Skinformé Academy
Shape the future of the consultation. Take a $97 course home.
We are building a Consultation and Prescription Masterclass, and refining the way we support the practitioners who stock with us. Your experience with professional skincare, and with the consultations you run every day, will directly shape what comes next.
- A short research survey for facial practitioners and clinic owners
- About how you use professional skincare and how you run consultations
- Takes about 15 minutes, most of it tapping options
Answer it in full and The Skinformé Shift Method is yours, whatever your answers say.
Start the surveyYou will be taken to a secure Skinformé survey in a new tab.
What you get for 15 minutes
The Skinformé Shift Method, in full
Sells for $97. Yours at no cost.
A powerful lymph-shifting face and neck sequence from Isabella Loneragan, the technique that changes how you open every facial. It sits inside your cleansing ritual without adding time to the treatment, and clients see the lift and definition before they leave the bed.
- Clear, step-by-step HD training you can follow at the bed
- Self-paced, with 90 days of access from the day you start
- Your own practitioner manual to work from
- A digital certificate and the title of Facial Practitioner
- Something you can use on your very next client
Sent to you the moment you finish the survey, whatever your answers say. You will also get the findings when we publish them, before anyone else sees them.
“Absolutely love this course focused on lymph shifting”
Amanda Tempest“A great little taster, but also a fantastic, descriptive course”
Lauren Skippen“Well delivered information, highly recommend”
Sally McGuireWhy we are asking you
The consultation decides almost everything that follows
A diploma gives you a qualification. It rarely gives you the advanced skills to turn a consultation into a plan a client commits to.
So the conversation that should set up the next six months of someone's skin ends instead with a polite thank you, no product, and nothing in the diary. The treatment was excellent. The consultation was where it was lost.
We hear a version of this constantly. What nobody has is the detail. Almost everything the industry believes about consultations is anecdote, so this survey is how we see it properly:
- What is working and what is not with your current skincare supplier
- Where consultations feel hard, rushed or uncertain
- What training and support would make the biggest difference in your room
The results guide how we design the Consultation and Prescription Masterclass, and how we support Skinformé stockists over the long term. This is your chance to shape both.
What we are asking
Three things, and none of them are about us
- 01How you consult now. What you do inside a consultation, what you find hardest, and how often it ends in a product or a rebooking.
- 02What you need from a supplier. What matters when you choose a professional range, and where your current one falls short.
- 03What would actually change it. The training, tools or support that would make a real difference, and what would have to be true for you to give it a day.
Most of it is tapping options. There is one longer question at the end if you want to tell us something we did not think to ask. There are no right or wrong answers: we are interested in how it really works in your practice.
Who this is for
Practitioners who take the consultation seriously
Sole traders
Running your own room, making every call yourself, and wearing the result of each consultation.
Clinic owners
Responsible for a team's consistency, and for what walks back out the door unsold.
About to launch
Setting up now and deciding how your consultations will run before the first client books.
If you do not currently stock professional skincare you are still very welcome. Your answers tell us something the stockists cannot.
And for some of you
A place in the room on 9 or 27 November
At the end of the survey, if your answers show that it would make a real difference to how you consult and prescribe, you will be offered a complimentary place at our first Consultation and Prescription Masterclass, running in Sydney on 9 and 27 November.
The day runs in Sydney alongside the Intrinsic Intensive, and covers:
- Isabella's full first-visit consultation structure
- How to turn a consultation into a clear treatment and homecare plan
- How to discuss products and pricing with confidence, without feeling that you are selling
There is no draw and nothing random about it. It is decided by what you tell us, and you will know before you close the page. You do not need to be a Skinformé stockist to be invited.
Find out in 15 minutes
Who is asking
Isabella Loneragan
Founder of Skinformé, creator of The Intrinsic Facial, and the first to bring buccal massage to Australia. ABIA Educator of the Year 2025 and resident skin expert on Channel 7 Sunrise. Twenty years of clinical practice behind every question in this survey, and behind the course you are being given.
Before you start
Three things people ask us
How long does it take?
About 15 minutes. Most of it is tapping options rather than typing.
How are my answers used?
In aggregate, to shape the training and the support we build. Individual responses are never published or shared.
Do I have to become a stockist?
No, and there is no obligation of any kind. We want to understand what practitioners need, whether or not you work with us.
15 minutes. Then it is yours.
Everyone leaves with The Shift Method, valued at $97. Some of you leave with a seat on 9 or 27 November.
We read every response the week the survey closes, and the detail genuinely gets used.
Start the surveyThe survey closes Sunday 9 November. Your course link is emailed as soon as you finish.