Registration confirmed
You're in.
Your seat is saved for Sunday 15 November. We'll see you in the room.
Sydney, Melbourne & Hobart 8:00pm · Brisbane 7:00pm · Adelaide 7:30pm · Perth 5:00pm · Auckland 10:00pm
Step 1
Add it to your calendar.
One tap. Pick whichever calendar you use and the event will pop in with the Zoom link attached.
Step 2
Your Zoom link.
Below is your link to join on the night. Don't worry, we've also emailed it to you, and you'll get an SMS reminder on the day.
What to bring
Your diary, and your numbers.
You'll work out your own rebooking rate live, so have last month's bookings handy and a pen beside you.
- Roughly how many new clients you see a month
- Your best guess at how many of them rebook
- The words you usually say at the end of a treatment
What to expect
One hour, three levers.
A practical class on why clients who love you still don't come back, and what to change.
- Your real rebooking rate, and what it's worth in a year
- The result: why a lovely facial isn't a reason to return
- The plan: setting the skin journey at the first visit
- The words: what Isabella says so the next visit is booked before the client leaves the room
- A graduate's rebooking rate, before and after
A heads up
Stay to the end. Isabella will rewrite rebooking scripts live from the chat, and share the next step for people in the room. Worth being there live for.